for Catty people everywhere!
free delivery
paypal visa mastercard

Get Catty! Box FAQ

Get Catty! Box

FAQ

What is a Get Catty! Box?
The Get Catty! Box is a bi-monthly mystery, subscription box of cat themed merchandise for Cat Lovers. Each unique and different box edition will have a total retail value of over $100 and will contain between 4- 6 purrfectly pawsome, cat themed gifts for humans.

What do I have do to get a Get Catty! Box?
You can pay for a one off Get Catty! Box or subscribe and pay for 3 Get Catty! Boxes (6 Month Subscription) or 6 Get Catty! Boxes (12 Month Subscription) Each Get Catty! Box is a limited edition and limited numbers apply. Subscriptions offer a discounted rate and ensure you do not miss out on receiving your Get Catty! Box.

Why should I subscribe for 6 months or 12 months instead buying each box individually?
Whilst you are welcome to buy each Get Catty! Box as it comes out, subscribing for 6 months or 12 months and pre-paying for your Get Catty! Boxes ensures you not only get each edition before it sells out, but you also get the Get Catty! Box at a discounted subscription price.

Is shipping included in the price of the Get Catty! Box?
Yes, shipping is included in the cost of the Get Catty! Box.

Should you wish to purchase any other items from the Get Catty! website at the same time as ordering your Get Catty! Box, normal shipping charges will apply to those purchases.

When does the Get Catty! Box come out?
The Get Catty! Box is delivered to your door every 2 months, 6 times a year. It will be dispatched on the first day of the month – 1 August, 1 October, 1 December, 1 February, 1 April, 1 June - every year commencing from August 2017.

When do I need to order my Get Catty! Box by?
Orders close for the next edition of the Get Catty! Box on the 25th of the month proceeding dispatch (25 July, 25 September, 25 November, 25 January, 25 March, 25 May) or earlier if sold out. Any order received after these dates or once boxes are sold out will be automatically subscribed for the next edition of the box in 2 months time.

When will I get my Get Catty! Box?
Get Catty! Boxes will be dispatched bi-monthly on the 1st day of the month or the next business day should the 1st day fall on a weekend or public holiday. E.g. Boxes will be dispatched on 1 August, 1 October, 1 December etc.

Depending on location you should receive your Get Catty! Box within a week. However, once dispatched, we cannot be responsible for transit times. Please allow up to 14 days for delivery.

How often do I pay for my Get Catty! Box?
You can pre-pay for one Get Catty! Box or subscribe and pre-pay for 3 Get Catty! Boxes (6 Month Subscription) or 6 Get Catty! Boxes (12 Month Subscription) Subscriptions offer the best value.

What payment options do I have?
Get Catty! accepts by Mastercard, Visa, Debit card or PayPal.

Where do your products come from?
At Get Catty! we source unique cat themed products from all over the world as well as produce our own exclusive cat themed products. We particularly like to source interesting and unique products from small businesses, especially locally in Australia.

Where does the Get Catty! Box deliver to?
Get Catty! Box and www.getcatty.com deliver to all areas of Australia and New Zealand.

Will, I be able to track my delivery?
Yes, you will receive a tracking number to track your delivery once dispatched.

Why are you asking for my shirt size?
Get Catty! Boxes may from time to time contain items of apparel and we want to ensure you get the right fit! (If your sizing changes during your subscription, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. so we can update your record.)

Will my Get Catty! Box subscription auto-renew after it finishes?
No, you will need to return to the website and subscribe again. We will send you a reminder when the time comes.

I have ordered only one Get Catty! Box, will I automatically be on the list to receive the next one?
No. The only way to ensure you receive every edition of the Box is to subscribe. Get Catty! Box is a pre-paid subscription service. We will not automatically renew your subscription whether you buy one Box or choose to subscribe for 6 month or 12 months.

I have a Get Catty! Box subscription, how do I update my postal address?
You will need to log into your account at www.getcatty.com.au and update your information prior the 15th of the month proceeding the next box.

My business makes cat themed products. How do I get my products featured in the Get Catty! Box?
We would love to hear from you. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.